November 2023

How chatbots use NLP, NLU, and NLG to create engaging conversations

Everything you need to know about an NLP AI Chatbot NLP chatbots are powered by natural language processing (NLP) technology, a branch of artificial intelligence that deals with understanding human language. It allows chatbots to interpret the user intent and respond accordingly by making the interaction more human-like. It is important to carefully consider these …

How chatbots use NLP, NLU, and NLG to create engaging conversations Read More »

Synchronous vs asynchronous communications: The differences

When team members are given time and the right tools (like MURAL) to visualize and express their ideas — creativity and imagination shines. ‍Research done by Northwestern University’s Kellogg School of Management found that in a typical meeting, three people do 70 percent of the talking. With async collaboration, you’re giving everyone an equal opportunity …

Synchronous vs asynchronous communications: The differences Read More »