Different types of chatbots: Rule-based vs NLP And if the NLP chatbot cannot answer the question on its own, it can gather the user’s input and share that data with the agent. Either way, context is carried forward and the users avoid repeating their queries. The rule-based chatbot is one of the modest and primary …
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Everything you need to know about an NLP AI Chatbot NLP chatbots are powered by natural language processing (NLP) technology, a branch of artificial intelligence that deals with understanding human language. It allows chatbots to interpret the user intent and respond accordingly by making the interaction more human-like. It is important to carefully consider these …
How chatbots use NLP, NLU, and NLG to create engaging conversations Read More »
What To Know About Fintech Customer Service This proactive approach allows fintech startups to identify any potential risks to their brand reputation. By keeping a close eye on what customers are saying about their products or services, these startups can take immediate action to address any negative feedback or complaints. Automated customer service plays a …
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